Receptionist
Overview
Mint Clean is seeking a reliable, customer-focused Receptionist to support our daily office operations. This role serves as the first point of contact for our customers and plays an important part in creating a positive, professional experience from the very first interaction.
The Receptionist is responsible for answering incoming calls and messages, providing courteous customer service, entering accurate information, and assisting with appointment scheduling under the direction of the Operations Supervisor.
What You’ll Do
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Answer incoming phone calls, texts, and emails in a friendly, professional manner
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Provide basic customer service and assistance using approved information
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Collect and accurately enter customer and service details into company systems
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Assist with scheduling and confirming appointments
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Document notes, instructions, and updates clearly and accurately
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Route questions, concerns, or issues to the Operations Supervisor as needed
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Follow established procedures and communication standards
What We’re Looking For
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At least 18 years of age
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Ability to pass a background check and drug screening
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Comfortable using Mac computers (macOS) and basic office software
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Strong customer service and communication skills
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Attention to detail and accuracy
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Reliable attendance and punctuality
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Ability to follow instructions and established processes
Previous receptionist or office experience is helpful but not required — paid training is provided.
Why Work With Mint Clean
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Paid training with clear expectations
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Weekday scheduling
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Supportive, professional team environment
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Opportunity to grow with a well-organized, values-driven company